Cancellation Policy

To ensure fairness for both guests and property management, the following cancellation policy applies to all bookings.

Guest Cancellations

• Cancellations made 30 days or more before check-in will receive a full refund, less any non-refundable processing fees.
• Cancellations made 14–29 days before check-in will receive a 50% refund of the booking amount.
• Cancellations made less than 14 days before check-in are non-refundable.
• No refunds will be provided for no-shows, early departures, or unused nights.

Date Changes

• Requests to modify reservation dates are subject to availability and approval.
• Any rate differences resulting from date changes will be charged accordingly.

Property Management Cancellations

In the unlikely event that the property becomes unavailable due to unforeseen circumstances, guests will be offered either:

• An alternative accommodation (subject to availability), or
• A full refund of all amounts paid.

Force Majeure

Refunds may not be provided for cancellations caused by events beyond our control, including but not limited to severe weather, government restrictions, transportation disruptions, natural disasters, or personal emergencies. Guests are encouraged to obtain travel insurance.

Refund Processing

Approved refunds will be processed to the original payment method and may take 5–10 business days to appear, depending on the payment provider.

By completing a reservation, guests acknowledge and agree to this cancellation policy.